Ha Khanh International Co., Ltd - Manufacturer and Exporter of Medical Face Mask

Ha Khanh International Co., Ltd is a leading manufacturer and exporter of Medical Face Masks with the brand "Dr.Loc". We cater to both domestic and international markets, providing high-quality products.

1. Are you a manufacturer or a trading company?

Answer: We are an experienced manufacturer with advanced production lines and a strong quality inspection team.

2. Do you have test certificates for export to Europe and the United States?

Answer: Yes, we have CE, E.A.R, and FDA certifications that support export to Europe and the United States. Our factory also possesses EN14683 level II and ASTM test reports, which can be provided upon request.

3. How can I obtain samples?

Answer: If you require samples for testing, we can create them according to your specifications. For regular product inventory, we offer free samples, and you only need to cover the shipping cost.

4. Can you provide design services?

Answer: Yes, we offer OEM and ODM services. We can design products and packaging based on your specific requirements.

5. What materials are used for disposable protective masks?

Answer: Disposable protective masks are made from PP non-woven fabric and meltblown fabric.

6. What is the estimated delivery time for mass production?

Answer: The delivery time depends on the order quantity and the season of the order.

7. How much deposit is required?

Answer: A 40% deposit is required before production, and the full amount can be paid before delivery.

8. What shipping methods are available and how long does shipping take?

Answer: For small batch orders, you can choose DHL, UPS, FedEx/TNT, or other express delivery methods, which typically take around 3-7 days. For high-volume orders, air freight takes approximately 7-12 days, while sea freight takes about 15-35 days.

9. What is the price for samples?

Answer: We provide free samples. However, if you require urgent shipment, please provide your courier account number.

10. Is there a minimum order quantity (MOQ)?

Answer: The minimum order quantity for disposable protective masks is 1000 pieces.

11. What kind of after-sales service do you provide?

Answer: We guarantee that the products received by our customers are of high quality. If you have any questions or issues, please contact us immediately. You can also send us detailed photos by email for reference, and we will assist you in resolving them promptly.

12. Is the quoted price inclusive of tax?

Answer: As a factory, the quoted price is inclusive of tax and can be invoiced.

13. Do you provide an English version of the box and instructions? How many languages are in the manual?

Answer: Yes, we provide instructions in Vietnamese, Japanese, and English.

14. What is the size of your packaging box?

Answer: The packaging box size is 20 * 11 * 12cm.